GDPR, General Data Protection Regulation - EU Regulation 2016/679

The Company - who we are
Lakenet srls (hereinafter the "Company"), based in Anguillara Sabazia (Rome) Via dell'Industria, 7, in carrying out its business pays the utmost attention to the security and confidentiality of its customers' personal data.

The Company is the Data Controller of the personal data collected on this website.

WHAT PERSONAL DATA CONCERNING CUSTOMERS MAY BE COLLECTED
The following categories of personal data concerning you can be collected:

- Contact details - information relating to the name, social security number, address, telephone number, mobile number, email address.

- Use of the website - information on how you use the site, open or forward our communications, including information collected through cookies (details on the use of Cookies on the relevant page).

HOW WE COLLECT PERSONAL DATA
The Company collects and processes your personal data in the following circumstances:

- if you register on the website
- for the purchase of the treated products;
- if you respond to our marketing campaigns, for example by filling out a response form, or by entering data on one of our websites;

Please help us keep your personal data up-to-date by informing us of any changes.

FOR WHAT PURPOSES THE PERSONAL DATA MAY BE USED
a) Establishment and execution of contractual relationships and consequent obligations, including communication relating to services (for example to execute purchase orders)

The Company may process your contact details for the purpose of establishing and executing contractual relationships, providing the requested services and responding to reports and complaints.

The Company may also use your contact details, and in particular your email, to provide you with information relating to the service.

Prerequisite for processing: fulfillment of contractual obligations.

The provision of data is mandatory to manage the contractual relationship; failing that we will not be able to give you course.

b) Operational management and purposes strictly connected to this for accessing the website, in particular to the reserved areas of the same.

The Company collects your contact data and website usage data to allow you to access your Personal Area in order to be able to process the orders you have entered.

Prerequisite for processing: fulfillment of contractual obligations.

The provision of data is mandatory to respond to your requests; failing that we will not be able to give you course.

c) Marketing to meet your needs and to provide you with promotional offers also in line with your preferences

The Company may process your contact data for marketing and advertising communication purposes, aimed at informing you about promotional sales initiatives, carried out through automated contact methods (e-mail, text messages and other massive messaging tools, push notifications, etc.) and traditional methods of contact (for example, telephone call with operator) or for market research and statistical surveys, where you give us specific consent.

The Company may also process the contact data, your interests and other personal data that you wish to give us, to send you commercial communications in line with your preferences, on the basis of a specific customer profile, where you give us further appropriate consent.

Prerequisite for processing: consent

Failure to provide it does not have consequences on contractual relationships.

Consent can be revoked at any time

e) Compliance with legally binding requests to fulfill a legal obligation, regulations or provisions of the judicial authority, as well as to defend a right in court

The Company collects your contact data to fulfill a legal obligation and / or to defend your right in court

Prerequisite for processing: legal obligations, which the Company is obliged to comply with.

HOW WE KEEP PERSONAL DATA SECURE
The Company uses all the security measures necessary to improve the protection and maintenance of the security, integrity and accessibility of your personal data.

All your personal data are stored on our secure servers and are accessible and usable according to our standards and security policies (or equivalent standards for our suppliers or business partners).

Where we have provided you (or you have chosen) a password that allows you to access our website, applications or services provided by us, you will be responsible for the secrecy of such password and for compliance with any other security procedures of to which we inform you. Company personnel do nothas no access to his password, not even the technicians who manage the IT areas.

HOW LONG WE KEEP THE INFORMATION
We keep your personal data only for the time necessary to achieve the purposes for which they were collected or for any other legitimate related purpose. Therefore, if personal data are processed for two different purposes, we will keep such data until the purpose with the longer term ceases, however we will no longer process personal data for that purpose whose retention period has expired.

We limit access to your personal data only to those who need to use them for relevant purposes.

Your personal data that are no longer necessary, or for which there is no longer a legal prerequisite for its conservation, are irreversibly anonymised (and in this way can be kept) or destroyed in a secure way.

Below are the storage times in relation to the different purposes listed above:

Fulfillment of contractual obligations: the data processed to fulfill any contractual obligation may be kept for the entire duration of the contract and in any case no later than the next 10 years, in order to verify any pending, including accounting documents (e.g. invoices).

Operational management and purposes strictly connected to this for accessing the website: the data processed for this purpose may be kept for the entire duration of the contract and in any case no later than the next 10 years.

In the event of disputes: in the event that it is to defend ourselves or act or even make claims against you or third parties, we may keep the personal data that we reasonably deem necessary to process for these purposes, for the time in which this claim can be pursued.

WITH WHO WE CAN SHARE PERSONAL DATA
Your personal data may be accessed by duly authorized employees, as well as external suppliers, appointed, if necessary, as data processors, who provide support for the provision of services.

CONTACTS
The contact details of the Company, as data controller, and of the person responsible for the protection of personal data (DPO) can be requested at the following e-mail address: info@lakenet.it

THE RIGHTS REGARDING DATA PROTECTION AND THE RIGHT TO MAKE COMPLAINTS BEFORE THE SUPERVISORY AUTHORITY
Under certain conditions, you have the right to ask the Company:

- access to your personal data,
- the copy of the personal data you have provided us (so-called portability),
- the correction of the data in our possession,
- the deletion of any data for which we no longer have any legal basis for processing,
- opposition to processing where required by applicable law
- the withdrawal of your consent, in the event that the processing is based on consent;
- the limitation of the way in which we process your personal data, within the limits established by the legislation for the protection of personal data.

The exercise of these rights is subject to some exceptions aimed at safeguarding the public interest (for example the prevention or identification of crimes) and our interests (for example the maintenance of professional secrecy). In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise it and we will reply, as a rule, within one month.

For any complaints or reports on the methods of processing your data we will make every effort to respond to your concerns and for this we invite you to contact us for any need.

However, if you wish, you can forward your complaints or reports to the data protection authority, using the relevant contact details:

Guarantor for the protection of personal data - Piazza di Monte Citorio n. 121 - 00186 ROME - Fax: (+39) 06.69677.3785 - Telephone: (+39) 06.696771 - E-mail: garante@gpdp.it - ??Certified mail: Protocol@pec.gpdp.it .